Returns
Our return policy is valid for 2 days from the date of purchase. After this period, we are unable to offer refunds or exchanges.
To be eligible for a return or exchange, your item must meet one of the following conditions:
To process a return or exchange, please follow these steps:
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Non-returnable items:
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted: (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 2 days after delivery.
We may ask you to share photos of the items received.
To be eligible for a return, the product must be unused and in the same condition that you received it.
As per our policy, return requests will not be entertained after 48 hours of receipt of your product.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Cancellation
Order can be cancelled before shipping. And if you want to cancel the order after shipping then a refund will be issued after deducting shipping charges.
Cancellation will not be entertained in a customized order.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@sgegs.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@sgegs.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, first, contact us we’ll arrange a return for your order, and in case of return order creation is not possible due to pincode unavailability, then you should mail your product to: H401, Vandemataram Homes, Nr. Narnarayan Tenaments, Opp. Chenpur Bus Stop, New Ranip, Ahmedabad, Gujarat, India – 382470.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
EXCELLENT Based on 66 reviews Adityesh Sharma28/06/2024Trustindex verifies that the original source of the review is Google. Good quality product, nice print. (Desk Pad) Rupesh Prakash27/06/2024Trustindex verifies that the original source of the review is Google. Wonderfull place for buying gifts. I bought DOB rupee note for my mother to gift her on her bday. I received it 2 days before the day the mentioned for delivery. Well packed. Clean rupee note and Good response while messaging. For all the works they did I am purely satisfied. I am giving 5/5 stars ⭐️⭐️⭐️⭐️⭐️ saravana moorthi2612199422/06/2024Trustindex verifies that the original source of the review is Google. Very impressed with the product Daniel S Dcruz03/06/2024Trustindex verifies that the original source of the review is Google. really good SARAVANAN VASU29/05/2024Trustindex verifies that the original source of the review is Google. Great packaging and excellent service and delivery 👍🔥💯 Ganesh Karthick28/05/2024Trustindex verifies that the original source of the review is Google. Seriously it was awesome... They give a delivery on time... Product also good Divyanka Patil08/05/2024Trustindex verifies that the original source of the review is Google. Thank you so much SGEGS🙏🏻 Recieved product as expected... customer friendly service ☺️ Hemanshu Sanghvi01/05/2024Trustindex verifies that the original source of the review is Google. Very Good Quality God Frame received. Delivery was on time as per known schedule. Appreciate work and commitment. Keep the Good Work Always. Ch Chandu10/04/2024Trustindex verifies that the original source of the review is Google. great and genuine product and exact delivery time
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